Terms of service
Last updated: April 8, 2026
This website is operated by calmblock. Throughout the site, the terms “we,” “us,” and “our” refer to calmblock. By accessing this website or purchasing products from us, you agree to comply with and be bound by these Terms of Service (“Terms”), along with any policies referenced within them.
If you do not agree to these Terms, you must not use this website or our services.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to you.
We reserve the right to revise or update these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of those updates.
SECTION 1 – ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence.
You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.
SECTION 2 – GENERAL CONDITIONS
- We reserve the right to deny service to any individual at our discretion and at any time.
You agree not to copy, reproduce, resell, or exploit any portion of the Service without prior written consent from calmblock.
All payment information is encrypted during transmission to ensure security.
SECTION 3 – PRODUCT INFORMATION
We make reasonable efforts to accurately display product descriptions, images, and details. However, we cannot guarantee that your device will render colours or product visuals exactly as intended.
We reserve the right to:
- Restrict product quantities
- Limit sales by individual, household, or geographic region
- Adjust pricing without prior notice
- Discontinue products at our discretion
All purchases remain subject to our Return & Refund Policy.
SECTION 4 – BILLING & ACCOUNT INFORMATION
We may refuse or cancel orders at our sole discretion, including situations involving suspected fraud or unauthorized resale.
You agree to provide accurate, complete, and current account and payment information and to promptly update such information when necessary.
SECTION 5 – THIRD-PARTY SERVICES
Our website may include links to or access to third-party tools or services. These are provided without warranties or endorsements.
We are not responsible for third-party content, practices, or policies. Your use of third-party services is entirely at your own risk.
SECTION 6 – USER SUBMISSIONS
If you submit feedback, ideas, reviews, or other materials to us, you grant calmblock the unrestricted right to use, reproduce, edit, publish, or distribute such content without compensation.
You agree that your submissions will not violate any laws or infringe upon the rights of others.
SECTION 7 – PROHIBITED USES
You may not use this website:
- For unlawful or fraudulent purposes
- To violate intellectual property rights
- To distribute harmful or malicious code
- To collect personal data without authorization
- To interfere with site security or functionality
Violation of these rules may result in immediate termination of your access.
SECTION 8 – DISCLAIMER OF WARRANTIES
All products and services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, calmblock disclaims all implied warranties, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee uninterrupted access to the website or specific results from the use of our products.
SECTION 9 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, calmblock shall not be liable for any indirect, incidental, special, punitive, or consequential damages resulting from your use of our website or products.
In all circumstances, our total liability shall not exceed the greater of:
- The amount paid by you for the product giving rise to the claim; or
- One hundred Canadian dollars (CAD $100).
This limitation applies regardless of the legal theory under which the claim arises.
SECTION 10 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless calmblock and its affiliates, officers, employees, and service providers from any claims, liabilities, damages, or expenses arising from:
- Your violation of these Terms
- Your misuse of the website or products
- Your breach of applicable laws
SECTION 11 – ARBITRATION & DISPUTE RESOLUTION
Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or our products shall be resolved exclusively through binding arbitration.
Arbitration shall:
- Take place in Vancouver, British Columbia
- Be conducted in English
- Be administered under the rules of a recognized arbitration body in British Columbia
You waive any right to participate in class actions or representative proceedings.
Unless otherwise determined by the arbitrator, each party shall bear its own legal costs.
SECTION 12 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
SECTION 13 – SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain fully enforceable and in effect.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate your access to the website or services if you violate these Terms.
All obligations and liabilities incurred prior to termination shall survive termination.
SECTION 15 – ENTIRE AGREEMENT
These Terms constitute the complete agreement between you and calmblock regarding your use of the website and supersede all prior communications or agreements.
Changes to Terms of Service
We may update our Terms of Service from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Terms of Service on this website, update the "Last updated" date and provide notice as required by applicable law.
SECTION 16 – CONTACT INFORMATION
If you have any questions regarding these terms, please contact us.
Contact information:
Store name: calmblock
Address: 8860 Saint Albans Road, Richmond, BC, V6Y 2L4, Canada
Email: info@calmblock.com
Phone: +17782003591
Customer Service Hours: Monday - Friday 9:00 AM - 5:00 PM (Pacific Time)
We aim to get back to any inquiries within 1 business day.
Weekend inquiries will be answered on Monday.